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Case Study - Suma Wholefoods

Case Study  - Suma Wholefoods

''Have received wonderful expert advise from Richard, Lewis and Mihayl regarding electrical regulation, they are extremely knowledgeable, professional which is a great package with their added high standard of customer service.''

Joanne Robinson  - Facilities Area Leader

The Business

Suma Wholefoods are specialist distributors in vegetarian, organic, fairtrade, natural and fine foods in the UK and beyond. They are the UK's largest worker owned co-operative and Europe's largest equal pay organisation. Suma is run by owner members who all have an equal share in the business and a say in decision making.

The Challenge

When we met Suma, they were experiencing many of the electrical compliance headaches that many companies encounter as they grow. After our initial meetings with the facilities team, they told us that the current regimes for electrical compliance were a bit disjointed and that it was costing precious time and money organising electrical compliance across multiple buildings and assets. A full evaluation of electrical compliance requirements was required to ascertain the current situation to enable us to offer solutions to the client

The Solution

Our solutions for the actual services were offered complete with service level agreements, options for different levels of service and all solutions included access to our online portal with a compliance dashboard and centralisation of all related certification.

The Results

Due to the fact we spend quality time with our clients face to face any issues or concerns were raised very early on in the process and were addressed via our solutions ensuring that we met with and in this case exceeded our clients' expectations. They understand that we offer exceptional service backed by a fully managed online solution to ensure they are compliant and safe. This means that Suma have peace of mind knowing that their electrical compliance is in hand.

They know this as they tried us out first! We attended a call out to a faulty forklift truck charger and subsequently carried out thir emergency lighting inspection & testing. Our relationship developed into trust, and we were asked to look at the electrical compliance for multiple sites. We are so pleased to be working with Suma.

The Services

  • Electrical Contracting

  • Emergency Lighting Inspection & Test

  • Electrical Installation Condition Reports

  • Online Fully Managed Service via our online portal

Categories

  • Holiday Parks, Resorts and Events
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