About Booked it 

Booked it delivers cutting-edge booking, marketing, and loyalty solutions to venues, events, and attractions of all sizes. Their intuitive platform is designed to meet the needs of experience-led businesses such as adventure golf, bowling, family entertainment centres, and visitor attractions. 

The platform streamlines the entire customer journey, from online booking and payment to onsite check-in and capacity management, helping operators boost revenue, reduce administrative burden, and provide seamless customer experiences. With integrated CRM, loyalty programmes, upselling features, and data-driven insights, Booked it helps venues increase customer retention, spend-per-head, and operational efficiency. 

At the Land Leisure & Tourism Show, Booked it showcases how technology can transform the way venues operate and engage with their customers, making the show an essential opportunity for them to demonstrate real-world value. 

 

How Booked it works with customers 

For holiday parks, attractions, and leisure venues attending the Land Leisure and Tourism Show, Booked it’s platform directly addresses many of the sector’s biggest challenges: 

• Simplifying Operations: Automating bookings, group management, and communications to reduce admin. 

• Driving Revenue Growth: Built-in upselling features for food, drink, extras, and packages. 

• Enhancing Customer Experience: Smooth online booking, contactless check-in, and tailored offers. 

• Marketing Effectively: Tools for loyalty programmes, targeted promotions, and customer engagement. 

• Real-Time Insights: Analytics to inform smarter business decisions. 

The show gives operators the chance to see the software in action, ask questions directly, and explore how it could be tailored to their unique business needs. 

 

A connection made: Lost City Adventure Golf 

At the show, Booked it connected with Lost City Adventure Golf, a growing chain of immersive, jungle-themed mini golf venues. The business was searching for a more robust, user-friendly booking system that could keep pace with its rapid expansion while improving the customer experience. 

Booked it worked closely with Lost City’s team to implement a tailored booking and CRM solution that addressed their specific needs: 

• Scalable Online Booking System: able to handle high booking volumes and manage both walk-ins and pre-bookings. 

• Customer Relationship Management: advanced CRM tools to strengthen relationships and track customer behaviour. 

• Automated Engagement: email and SMS communications for reminders, promotions, and personalised experiences. 

• Revenue Growth Features: integrated upselling of food, beverage, and extras directly in the booking flow. 

• EPOS Integration: ensuring a smooth link between booking, onsite payments, and operational systems. 

• Targeted Marketing Campaigns: tools to promote special offers, group packages, and new experiences. 

• Data & Analytics: detailed insights to guide decision-making and support business growth. 

This comprehensive approach allowed Lost City to streamline operations, enhance customer satisfaction, and boost revenue while laying the groundwork for long-term scalability. 

 

The ongoing partnership 

The relationship is still in its early stages, but Booked it is now rolling out the platform across Lost City’s venues, with plans to continue supporting new site launches and feature upgrades. This marks the start of a long-term partnership, built on a connection first established at the Land Leisure & Tourism Show. 

 

Why the Land Leisure & Tourism Show matters 

This case study illustrates how the Land Leisure and Tourism Show is more than just an exhibition, it is a hub for meaningful connections that can spark collaborations with long-term impact. 

For Booked it, the show is a platform to: 

• Meet operators actively seeking solutions. 

• Demonstrate the tangible value of their technology. 

• Build partnerships that extend far beyond the event. 

For businesses like Lost City Adventure Golf, the show offers the chance to discover transformative solutions and meet providers who can grow with them as they expand. 

 

Join us at the Land Leisure and Tourism Show, where innovative suppliers meet ambitious operators, forging partnerships that transform the future of leisure, tourism, and attractions. 

Claim your free ticket today